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LBMS Tech Support

Chromebook Replacement Pricing Information

Chromebook: $287.38

Screen: $31.00 (after the first screen break)

Keyboard: $70.00

Charging cord: $32.00

There are a variety of other damage costs that are assessed by the JCS technicians. Forms are available in the library. Payment for damage may be taken as cash or check (made payable to LBMS).  




Chromebook FAQs

First, check to see if your device is properly charged. There should be a red light that comes on to show it is charging. When the green light appears, the device is fully charged. When the battery is completely dead, it take longer for the device to recharge. If the Chromebook still does not power on, press the power button. 

If you find that you have a broken screen, missing keys, or other physical damage to the device, let your teacher know and they will put in a work order for it to be fixed.  The level of damage will be assessed as accidental or malicious and necessary repairs will be made. Broken screens are a common issue due to a number of factors, including but not limited to use without the case, closing the cover with pencil or ear buds on the keyboard, or shoving the device into an already-stuffed backpack. The first broken screen will be covered, but a second broken screen will cost the user $31.00. Other damages will be assessed on an individual basis. 

What happens if I lose my Chromebook or charger?

If you withdraw or transfer to another school, you will be required to return your Chromebook and charger to the library. If you have lost the Chromebook, you will be responsible for the replacement value determined by Johnson City Schools. Currently, the amount is $287.38. 

If you need to replace a missing charger, the cost is $32.00. Cash or check (made out to JC Schools can be given to a member of the library staff. Once payment has been made, you will be given a replacement charger. We cannot accept non school-issued chargers. 

If you left your Chromebook somewhere in the school on accident, first check the main office to see if it has been turned in to lost and found. Check in the library and with the tech team for any devices that have been returned as lost.

What if my Chromebook has been stolen?

Your parent/guardian will need to complete a police report for the stolen device. Once the report has been filed, bring a copy of the report to the library. 


If you have more questions regarding Chromebooks please stop by the library and speak with Ms. Loudermilk. 


Last Updated: August 30, 2023